Frequently Asked Questions
Do I Need to Schedule an Appointment? How Long do Appointments Last?
Yes, we do require an appointment for each bride that is looking to try on gowns. This ensures we have a stylist to assist you and a fitting room available. We will always do our best to accommodate walk-ins but our pre-scheduled appointments do have priority.
Each appointment in scheduled for 90 minutes.
What Sizes are the Gowns in the Store?
All gowns at The Wedding Loft are between a bridal size 8 - 32. So there is something for every bride!
Is There a Fee for Bridal Appointments?
Your first bridal appointment is completely free and can be booked directly through our website, while the second and third appointments will incur a $25 appointment fee. Second and third appointments can only be accommodated Wednesday - Friday. Please note, we do require a card on file for our cancellation policy for all appointments.
What Does Off-the-Rack Mean?
Off-the-rack gowns are are gowns that have been tried on as a sample gown in one of our locations. These gowns have never been pre-owned, only tried on in-store.
Have These Sample Gowns Been Worn Down the Aisle?
No! We do not re-sell wedding gowns. We are not a bridal consignment store so everything in our store has never been down the aisle.
Do you offer Sunday appointments?
We are now accepting Sunday appointments! These appointments can be booked by calling the boutique at 317-893-4403 as appointments are limited.
How Many Guests can I bring with me to my Appointment?
We allow up to 6 guests. If you are looking to bring more guests, we do offer private bridal appointments on select Sundays where we can accommodate larger group sizes. Please call to inquire about booking a private Sunday appointment.
What do I Need to Bring to my Appointment?
You may wear whatever makes you comfortable underneath the gowns, but we do require underwear. If you have a strapless bra or Spanx, go ahead and bring it with you. In order not to damage the gowns, our stylist will join you in the fitting room to help you in and out of the gowns.
What Condition are These Gowns in?
Each gown is in pristine condition and go through a thorough check before being brought to The Wedding Loft. Since they are sample gowns, some gowns may require small repairs - however, this means you can get great savings on a beautiful designer gown!
What is the Cancellation Policy?
Appointments must be cancelled or rescheduled at least 24 hours before the scheduled appointment time or a $50 cancellation fee will be applied. In the event of a no call/no show, an automatic charge of $75 will be applied. This policy is designed to accommodate all brides looking to shop with us.